Our Story
Since 1978, Buck Stove Spa & Fan Center has been Walnut Creek's trusted hearth, spa, and outdoor living destination.
Leading the
West Coast
Since 1978, Buckstove has been the preferred Hearth, Home, and Spa store for the Diablo Valley and beyond. We are a Veteran-owned and operated business whose focus is to provide the highest level of service and support to our community. We know that a crackling fireplace or an inviting spa is more than just an installation—it is the heart of your living space, where families gather and memories are made.
That belief drives everything we do. We have spent decades building the West Coast's largest selection of beautiful, eco-friendly comfort products. Whether you are looking for a traditional hearth, a modern electric fireplace, an outdoor fire pit, elegant torches, or a new spa, we hand-pick only the best craftsmanship and value for our neighbors.
A Passion for
Excellence
With over 100 years of combined experience, our experts are here to guide you through your journey and make your home transformation completely stress-free. From your first free estimate to delivery, professional installation, and years of maintenance, we handle it all in-house, ensuring your home and backyard stay cozy and inviting for generations.
What We Believe
Sustainably Made in the USA
Create a sense of comfort and warmth right at home. Our design center exists to help you turn your house into a haven- comfortably and sustainably.
Our founder, Greg Harris, originally opened his store because of his commitment to environmental improvement through efficient heating appliances. All products at Buckstove meet EPA standards for a clean burn and energy efficiency, and all our business procedures embody our own personal commitment to being "green."
"Terrific local resource"
Terrific local resource and very helpful detailed in-person information that I greatly appreciated. I was in a panic and the team took the time to walk me through every option clearly.
"Feels family run — like the good old days"
Buck Stove has the nicest staff — super helpful and pleasant to deal with, very personable. Feels family run — like the good old days!
"Gabe is super helpful"
Gabe is super helpful. He helped me clean the corrosion off my thermostat remote and told me that I'm using the incorrect batteries. Love Buck Stove, highly recommended.
"Highly recommend Mark"
I highly recommend Mark from Buck Stove! He did an amazing job troubleshooting and fixing my gas fireplace. Mark was professional, thorough, and clearly knew his craft.
"Helpful diagnosis and recommendations"
Gabe was very helpful with diagnosing the problem, giving future recommendations, and sent me on my way with the guidance I needed.
"Nice guys and very helpful"
Nice guys and very helpful. They provided the information I needed and were kind to my dogs.
"Amazing customer service"
Amazing customer service! Absolutely beautiful fireplaces! Something for everyone! I highly recommend!
"Love our gas insert after 5+ years"
We have had our gas insert for over 5 years and love our unit! If you are looking for an insert, this is the place you should go.
"Mike is amazing and honest"
Mike is amazing and honest!!!!
"Seamless process throughout"
We recently purchased three fireplace inserts from Buck Stove (two gas, one wood) and had them installed by the shop. It was a seamless process throughout. Beginning with our first trip to the showroom, Mike was very helpful but not at all pushy, patiently explaining our options, estimated costs, estimated savings, pros and cons of gas vs. wood vs. pellet, basically the A to Z of heating. Mike recommended top-quality inserts and took the opportunity to pass along manufacturer rebates on the gas units so we could save a significant amount. The inserts are pricey, but we are already starting to see a drop in our PG&E bill now that we are not using inefficient central heating and I have no doubt the inserts will pay for themselves entirely in a few years. In addition, they are great to look at and incredibly easy to operate. The installation crew took time to install each unit properly and were professional throughout -- both the salesmen and installers have stoves or inserts themselves so they knew what they were doing and what they were talking about -- a good reminder of the value of local businesses.
"Kind, knowledgeable & courteous"
In the last four years, I have purchased two fireplace inserts. Beautiful to behold and I have received many compliments in this time. I called and ask to have one of their service men come out to check one of my controls. He called me the next day and came out 5 days later. He was kind, knowledgeable & courteous. We were both pleased and delighted when he left. I would give them 5 stars from the very beginning and their service has not changed.
"Commitment is outstanding"
Buck Stove installed a gas fireplace 10 years ago which was not functioning properly. Despite the time passed, Ed evaluated the situation, ordered a new log which had cracked and resolved our problem for a very reasonable price. This kind of service and commitment is outstanding!
"Customized the install"
I have bought two natural gas inserts from Buck Stove, and they have done a great job explaining the various features, and made sure that both were installed safely. They do make you work with a separate contractor for gas and electric service to the install location, but that was not that big of a deal. They also customized the install so I could turn on both or either using my home-automation system, and didn't charge me extra for that. Overall, good service from Buck, recommended!
"Excellent Service"
After 3 years of "Spare the Air days" my wife and I decided to purchase a "gas insert" for our home. We visited Buckstove three times to view our options and gain insight into the direct and indirect cost. The staff was knowledgeable and never showed an attitude of "here they come again". After purchasing the Jordan model, we were supplied information about the install and a template to ensure the modifications we needed to make were correct. On the day of the scheduled install we were called ahead to ensure we would be home and confirming the time. The install team showed up right on schedule. We love our insert and when ready to purchase a unit for the bedroom we will be returning back to Buckstove. Excellent service both at the sales and installation level.
"Cared about customer service"
We recently purchased a gas insert fireplace to replace the one that the previous owners had installed about 15 years ago by Buck Stove. The old one still worked (surely thanks to Buck Stove's service over the years), but we wanted to change the style. The new one we have now wasn't burning the way it should, so I called and left a message about the problem. I received a lengthy voice message back from them providing me with lots of useful information. However, I called back to let them know I felt they needed to take a look at the unit since I didn't feel comfortable taking the thing apart myself. Dan was here today and showed me how to take it apart and explained the various parts and features of the unit - as a teacher, I appreciate anyone who can explain things clearly (not very many people know how to do that!). He rearranged the rocks (they hadn't been put in correctly in the first place) and did so consulting me the whole way to be sure I was happy with the layout. He cleaned some rocks that had been covered with soot (showed me how to do this as well). He also cleaned the glass cover and explained how to do this, too! I thoroughly expected I would be paying for the service call, but he told me that I didn't need to pay him since this was part of their SERVICE - wow! Didn't think there were any businesses out there anymore that provided or cared about customer service. A pleasure doing business with them - I recommend them highly! Also wonderful to be able to support a locally owned and operated business.
"Would recommend them to my friends"
I've been shopping for a fireplace insert. Mike was very helpful and informative and the owner, Greg, was willing to work with me to get a fireplace insert and installation within our budget. I've read the reviews and researched different vendors in the area (Berkeley & Hayward) and decided to go with this family owned business that seems to care about customer service and doing a good job. So far I've had a good experience and would recommend them to my friends. I will write a follow up review after the fireplace insert arrives and is installed.
"We will come back to Buck Stove"
I stopped by Buck Stove late one afternoon a couple of months ago and Paul Miller could not have been more gracious with his time. Nothing was going to be purchased during my visit as I was just exploring some of our options and Paul knew this and was still very courteous. As this area is unknown to me he broke everything down step by step so that I could share it with my beau. We've since had a chimney specialist come out to give me his expert opinion on our options and there is no doubt we will come back to Buck Stove to explore the cost of a fireplace insert. We will also explore other stores, but again would give them the opportunity to make a sale based on my initial visit.